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Everything about our routes
All our travel information
- Checking in and out
  Always remember to check in and out! Even if you have a subscription.
- People with disabilities
  Are you dependent on a wheelchair, visually impaired or blind or do you have a companion? View the options.
Everything about tickets
- Subscriptions
  There are different types of subscriptions for those who travel regularly. Which one is right for you?
- Credit
  Do you want to travel on credit with your OV-chipkaart? Read more about the costs or buy credit online.
- Offers
  Read more about offers for events, special days or another promotions.
Everything about customer service
- Frequently asked questions
  Having difficulties? Look at our frequently asked questions.
- Lost and found
  Lost something in one of our buses? We will gladly try to help you find your property again.
- Refund
  Trip cancelled? Forget to check out? Something else happen? See if you are entitled to a refund.
- Contact
  You can call us, email us or send us a message on social media.
- Complaints
  Do you have a complaint about our services? We will gladly assist you.

Lost and found

Lost something in one of our buses? We will gladly try to help you find your property again. All items we find are placed in the search engine of iLost.

How does iLost work?

iLost is the search engine for lost property. Check the list on this page to see if your item is on it.

Almost all found objects will be online within 7 days. Sometimes the placement of a found object takes a little longer. So don't forget to come back and have another look!

            It sometimes takes 1 business day before a found item is visible on iLost. Our customer service can't help you with this.
        

Found on a Hermes/Bravo bus

Find it a bit complicated? Then read the frequently asked questions about iLost.

            Find anything?
Did you find anything in one of our vehicles? Give it to one of our employees or hand it in to the local municipality.
        