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OVpay: checking in and out with your debit card
Good to know:

- Do you check in and out with your debit card? Then you travel second class and the price is the same as traveling with the OV-chipcard.
- You cannot have several people check in on one debit card. So everyone checks in and out with their own debit card.
- Always check in and out the same way. The card reader sees the digital debit card on your mobile phone as a different card than your physical debit card.
- Take your card out of your wallet. Whether you travel with your OV-chipcard or debit card: only hold the card against the card reader. If you hold your whole wallet in front of it, the reader can scan several passes at once. This can cause a double check-in.
- Do you use a student travel product or do you have a season ticket? If so, you will continue to travel with your OV-chipcard for the time being.
- Do you use an age discount? Then activate it in the OVpay app. Read more about age discount with OVpay, here.
How to travel with OVpay
Hold the debit card/mobile against the card reader
Take your contactless card out of your wallet or use the payment app on your phone. Make sure you have enough balance in your bank account.
Check out with the same card.
Getting off the bus means checking out! You do this with the same card. Forgot to check out? Adjust your missed check-out here.
View travel expenses on your bank account.
All travel expenses for one day are automatically debited the next business day. The debit has a payment reference starting with NLOV.
Check the details of your trip
Check your travel history via the @Transdev app or this tool. Enter the 14 digits/letters that appear after NLOV in your payment overview together with the debited amount.
Questions about the costs of your trip?
Has money been withdrawn from your account for which you don't recognize the amount? There may have been an accidental double charge. This can happen when you hold your wallet with several cards in front of the check-in post. You can easily request a refund via the OVpay website.Also interesting
Cost of traveling on balance or with OVpay
Would you like to travel with your OV-chipkaart on balance or check in and out with your debit card? Read more about the costs.